Office: 1503, Jazeera Tower, Khalidiyah, Abu Dhabi, UAE info@venusinternationalco.com

Shipping & Delivery Policy

At Venus International Trading, we are committed to ensuring smooth production and worldwide delivery of wholesale orders. Please read the following Shipping & Delivery Policy carefully before placing your order.


4.1 Production Phase and Lead Times

Standard production and order fulfillment lead times range from 30 to 45 calendar days from the date the 50% advance payment is successfully received in our bank account.

Production timelines may vary depending on:

  • Order volume
  • Seasonal demand
  • Custom leather tanning requirements

Estimated shipping transit times are completely independent of our production lead times.


4.2 Shipping Arrangements

Shipping terms are determined on a per-order basis and are clearly specified in the commercial invoice.

Ex Works (EXW)

Under EXW terms, the buyer assumes full responsibility for:

  • Arranging freight collection.
  • Booking international shipping.
  • Handling export customs clearance.
  • Organizing pickup directly from our designated facility.
Seller-Arranged Shipping

Upon buyer request, Venus International Trading can arrange international shipping through our trusted logistics partners.

All freight, shipping, handling, and logistics charges will be added to the buyer's final invoice and must be paid in full before shipment dispatch.


4.3 Risk of Loss

Regardless of the shipping arrangement selected, Venus International Trading acts solely as the manufacturer and shipper.

Ownership, title, and risk of loss or damage transfer to the buyer immediately once the shipment has been handed over to the carrier or freight forwarder at our warehouse.

Venus International Trading shall not be liable for:

  • Shipping delays.
  • Carrier negligence.
  • Weather-related damage.
  • Loss or damage occurring during transit.

4.4 Import Duties, Taxes & Customs Clearance

The buyer acts as the sole Importer of Record and is fully responsible for complying with all import regulations in the destination country.

The buyer is responsible for payment of:

  • Import Duties
  • Customs Tariffs
  • Value Added Tax (VAT)
  • Customs Clearance Charges
  • Government Fees

Venus International Trading is not responsible for shipments that are delayed, seized, held, or destroyed by customs authorities due to the buyer's failure to comply with local import regulations or customs clearance requirements.